Let’s Make Time Clock Company is an Australian owned and operated business specialising in suppling clock making supplies. Our aim is to provide good quality clock making products at an affordable price.
Customers
We supply wholesale and retail customers.
Many products include quantity discounts.
Wholesale pricing is restricted to trade customers with bricks and mortar stores. We reserve the right to choose who is eligible for wholesale pricing. Please feel free to contact us if you think you may be eligible.
This business is operated on the principles of honesty, respect and common sense.
We do our best to serve you our customer to the best of our ability.
Most orders are shipped within 2 business days of receipt of the order.
Privacy
We value our customers privacy.
Your email address, postal address etc will only be used as a necessary part of the process of supplying you with the goods that you have ordered via Australia post or courier. You will not receive unsolicited emails or email advertising from LMTCC.
Payment Portals
Payment for online orders may be made via PayPal or Credit card or direct deposit.
Credit card payments are processed directly by Westpac Bank secure portal.
Customers will be directed via the website to these secure payment portals.
If you choose to use the phone for payment details, you may choose to pay via credit card over the phone or direct deposit.
Website Orders
Priority is given to orders placed via the website
Shipment is via – Australia Post or courier… we reserve the right to send your parcel via the most suitable option – if you have a strong preference for a certain delivery method, please inform us at the time of ordering and we will do our best to meet your request. Most orders are sent via Australia Post.
It is the customer’s responsibility to check that they have supplied the correct the correct delivery details.
It is the customer’s responsibility to check that they have ordered the correct clock parts.
Click and Collect
Is available for collection from LMTCC 5/ 29 Township Drive, Burleigh Heads 4220 during business hours - we will contact you when your order is ready for collection.
All orders must be paid for before they leave the store.
Phone Orders
We understand that many customers prefer to order via the phone. We will do our best to assist you. At times this may mean that we will have to phone or email you back.
Returns
Firstly, please choose carefully.
We do not automatically offer returns if you change your mind or have ordered the wrong thing.
We are available to assist you - if you need assistance placing your order.
Each clock part is carefully checked & tested prior to shipping.
Clock parts are sensitive and delicate – we like to supply each customer with new unused stock that has not been 'fiddled' with by a previous customer.
But we will try to sort out a suitable solution to the problem.
It is your responsibility to contact us ASAP if you have a problem with your order, and we will do our best to assist you and resolve the problem ASAP.
Clock parts are covered by warranty for manufacturing faults.
Clocks are not covered for customer misuse so please remember to read and follow the instructions.
All Postage costs are at the customer’s expense. A restocking fee may apply.
Let’s Make Time Clock Company will not accept responsibility for any injuries incurred by the use or misuse of its products.
We will not accept liability for situations occurring due to the malfunction of a clock or clock part or other products sold on the website.
Please keep clock parts and the packaging out of reach of young children and animals.
Please be aware that some products contain button batteries.
Button batteries must be kept out of the reach of young children and animals. Do not remove the safety warnings labels on the clocks that contain button batteries.
The purchase of goods from LMTCC means that you agree to abide by these terms and conditions as well as abide by any safety warnings supplied and keep these products and packaging out of the reach of young children and animals.